Return & Refund Policy
Machine Dukan strives to ensure customer satisfaction with every purchase.
Returns
Due to the nature of industrial machinery, returns are accepted only under specific conditions. Products must be reported as defective within the warranty period.
Refunds
Refunds are processed after inspection and approval. Refund timelines depend on the payment method used.
Cancellations
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible. Please contact us immediately for any cancellation requests.